Terms of Service

These Terms of Service ("Terms") govern your access to and use of OMELO's websites and services, including our website-creation service and the waitlist for our forthcoming autonomous marketing OS (together, the "Services"). By using the Services or submitting a request, you agree to these Terms. If you do not agree, do not use the Services.

1. The Services

OMELO offers a done-for-you website-creation service (design, copywriting, build, SEO setup and hosting) and is developing an autonomous marketing OS which is not yet generally available. Joining the waitlist does not create any obligation to provide the OS, nor any commitment on price or timing; features and pricing shown are previews and may change.

2. Website-creation service

• Price. The storefront website is CAD $750, flat, unless otherwise agreed in writing. Applicable taxes are additional.
• "Pay only if you love it." We will present your finished website for review. You are under no obligation to pay if you decide not to proceed. Payment becomes due once you approve the website and ask us to publish it (or otherwise use it commercially).
• Turnaround. We target delivery within ~24 hours of receiving everything we need. This is a good-faith target, not a guarantee; timing depends on your inputs, scope and responsiveness.
• Scope & revisions. The service covers a standard storefront website. Reasonable revisions are included; substantial changes, additional pages, custom development, integrations or ongoing maintenance may be quoted separately.
• Hosting. Hosting and basic SEO setup are included for the period stated at purchase. Continued hosting after that period may be subject to a renewal fee, communicated in advance.

3. Payment & refunds

Approved invoices are payable by the method we make available. Because the website is delivered for your approval before payment, fees for an approved and delivered website are non-refundable except where required by law or expressly agreed. You are responsible for all applicable taxes.

4. Your responsibilities

• You will provide accurate information and the content, brand assets, logos, images and text you want used.
• You represent that you own or have the rights to all materials you upload or provide, and that they do not infringe any third-party rights or violate any law.
• You will not use the Services for unlawful, infringing, deceptive, or harmful purposes.

5. Intellectual property

You retain ownership of the content, trademarks and brand assets you provide. Upon full payment for the website-creation service, you own the resulting website content and design deliverables for your business, except for: (a) third-party components, fonts, libraries, stock assets and open-source software, which remain subject to their own licences; and (b) OMELO's pre-existing tools, frameworks, templates and know-how, for which we grant you a non-exclusive licence to use as part of your delivered website. Until payment is made, all deliverables remain OMELO's property. OMELO's name, logo and brand are our property.

6. Autonomous marketing OS (preview / waitlist)

Any references to the autonomous marketing OS, its capabilities, plans or pricing are forward-looking previews of a product in development. They are provided without warranty and may change or be discontinued. Waitlist sign-up only means we may contact you about availability.

7. Disclaimers

Except as expressly stated, the Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, non-infringement, or that the Services will be uninterrupted, error-free, or achieve any particular marketing result. We do not control third-party platforms (e.g. Meta, hosting providers) and are not responsible for their acts or outages.

8. Limitation of liability

To the maximum extent permitted by law, OMELO and its team will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data or goodwill. Our total aggregate liability arising out of or relating to the Services will not exceed the amount you paid to OMELO for the service giving rise to the claim in the twelve (12) months preceding the event. Nothing in these Terms limits liability that cannot be limited under applicable law.

9. Indemnification

You agree to indemnify and hold OMELO harmless from claims arising out of content or materials you provide, your use of the Services, or your breach of these Terms or of any law or third-party right.

10. Term & termination

We may suspend or terminate access to the Services if you breach these Terms or to comply with law. Provisions that by their nature should survive (e.g. IP, disclaimers, liability, governing law) will survive termination.

11. Governing law

These Terms are governed by the laws of the Province of Québec and the federal laws of Canada applicable therein, without regard to conflict-of-laws rules. The courts located in the district of Montréal, Québec will have exclusive jurisdiction, subject to any mandatory consumer-protection rights you may have.

12. Text messaging (SMS) program

If you give us your mobile number and agree to receive text messages, OMELO may text you about your appointments, projects, invoices and support requests, and reply to messages you send us.

• Frequency. Message frequency varies with your activity with us.
• Cost. Message and data rates may apply, according to your mobile plan.
• Opt out. Reply STOP at any time to stop receiving messages. We will confirm your opt-out and send no further messages unless you opt in again.
• Help. Reply HELP, or write to omar.elkhiraoui@omelo.ai.
• Consent is optional. Agreeing to receive texts is not a condition of any purchase.
• Mobile carriers are not liable for delayed or undelivered messages.

How we handle your mobile number is described in our Privacy Policy; it is never shared with third parties for their marketing.

13. Changes to these Terms

We may update these Terms from time to time; the revised version will be posted here with a new date. Continued use of the Services after changes take effect constitutes acceptance.

14. Contact

This document is provided for general information and is not legal advice. We recommend you have it reviewed by qualified counsel for your jurisdiction before relying on it.